Phone help, any time of day 1-888-891-4022 Independent. Not affiliated with Temu.

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FAQs

Who we are

What is Supportive Connect Digi?

Supportive Connect Digi is an independent, online-only phone service for Temu shoppers.

Are you part of Temu?

No. We are not affiliated with, endorsed by or sponsored by Temu.

Do you have a shopfront or office?

No. We operate by phone and online only.

Calling us

What are your hours?

We answer 24 hours a day, 7 days a week.

Does 1-888-891-4022 reach Temu?

No. It reaches Supportive Connect Digi.

Can I ask for a call back?

Yes. Use the form on the contact page.

What to expect

Will you sort out my refund?

No. Temu decides refunds. We help you prepare and ask clearly.

Do you need my password?

No. Never share it with anyone.

Can you promise it will work?

No. We explain your options and help you prepare. We cannot promise a result.

Another question? Call 1-888-891-4022