An order that stays on Processing for a while is common, but it helps to know what to look for.
1. The ship-by date
Open the order. Many orders show a date by which the seller is expected to ship. If that date is still ahead, waiting is normal.
2. Whether the order was split
Some items are prepared separately. One item may be processing while another has already shipped.
3. Any message about a problem
Check your notifications and order messages for stock or address issues.
If the date has passed
Screenshot the order page and use the help option on that order. Write the order number, the ship-by date and the current status, and say what you would like, such as an update or a cancellation.
Independent guidance. Supportive Connect Digi is not Temu. This article is general information, and we cannot make decisions about your orders.